Vision:
To make the Public Service Department of Malaysia a world class organisation, excellent in terms of planning, development and management of human resource, based on professionalism, integrity and technology in accordance with Vision 2020 to make Malaysia a developed nation.

Objectives:
To be a high performance public sector personnel agency in developing an excellent work force that provides quality services through policy formulation and human resource management that meets the following quality criteria:-

Prompt in all actions;
Accurate in decision making; Friendly customer service; Timeliness; Transparent at all levels of management; Fair and just in all considerations; Ensuring that service and information are easily available and reliable;In compliance with the laws, policies and regulations.

Missions:
1. To be the principal advisor to the Government in the management of public sector personnel; 2. To formulate policies on public sector personnel with regards to employment, emplacement, promotion, training, salary, allowances, facilities, pension benefits, accident claims, working environment, motivation, incentives and appreciation;
3. To plan for quality public sector manpower requirement;
4. To determine the optimum size and appropriate organisation structure in the public sector; and
5. To manage employer-employee relationship to establish a harmonious environment.

Functions:
The public sector human resource management functions would include aspects on planning, management and development as follows:

- Planning Determining the role of public sector,
Determining the size and structure of the public sector,
Determining the needs and development of human resources,
Determining retirement and retirement benefits,
Determining the implications of privatization / separation of public sector human resources, Developing strategic alliances and networking,

Development
Developing Organisation